Below is a list of emergency crisis supports, including: 24-hour crisis lines and violence and abuse resources. Seeking support when you need it is a courageous, responsible, and empowering step to take to care for yourself.
Suicide & Crisis
If you are concerned about yourself:
For emergency situations, including immediate risk of harm to yourself or someone else, immediately call 9-1-1 or visit your local emergency room:
- Royal Columbian Hospital: 330 E Columbia Street, New Westminster
- Surrey Memorial Hospital: 13750 96 Avenue, Surrey
- Surrey Eagle Ridge Hospital: 475 Guildford Way, Port Moody
If you are concerned about someone else:
If you think someone else is experiencing an emergency, call 9-1-1.
If the person you are concerned about is willing, you can also take them to the nearest emergency room. (See addresses listed above).
If someone talks about ending their life, and you are unsure of how serious the situation is, call 1-800-784-2433 (1-800-SUICIDE) for advice. It’s best to seek support early. Don't wait until the situation gets worse.
24-hour crisis lines
- : 1-800-784-2433
- : 310-6789 (No area code required).
- Emotional support and resources for mental health & substance misuse.
- :1-833-456-4566 (A 24/7 hotline for anyone thinking about or affected by suicide).
- Text: 45645 (Available 4 pm-midnight ET. Standard text messaging rates apply).
- : 1-800-567-8911 (Available 24 hours)
- Call if you are concerned about a possible poisoning or exposure to a toxic substance.
- : 1-877-857-3397 (24-hour support for BC postsecondary students).
- : 604-872-1234 (24-hour support for seniors and people who are concerned about an older adult).
- : 1-833-456-4566 (24 hours, toll free)
- Text: 45645 (Available 4 pm-midnight ET, standard text messaging rates apply)
- 24 hour support line for anyone thinking of or affected by suicide.
- 1-800-563-0808 (call toll-free or text, available 24/7)
- Email: VictimLinkBC@bc211.ca
- Provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.
Indigenous crisis lines
- :1-800-588-8717 (A 24-hour crisis line for Indigenous people).
- Adults/Elders line: 250-723-4050
- Youth line: 250-723-2040
- Help Line:1-855-242-3310
- Offers mental health counselling and crisis intervention to Indigenous people across Canada.
- :1-866-925-4419
- A national service for anyone experiencing pain or distress as a result of their residential school experience.
- :867-979-3333 or 1-800-265-3333
- Inuk Mental Health Support line
- :1-833-638-4722 (1-833-²Ñé³Ù¾±²õµþ°ä)
- Métis Nation BC with Kuu-Us Society line is available for immediate crisis intervention, and a variety of other issues like relationship troubles, depression and anxiety, financial issues, bullying, and peer pressure support.
2slgbtqi+ crisis lines
- : 1-877-330-6366 (A 24-hour crisis line for transgender people).
- Battered Women's Support Services: 1-855-687-1868 (24/7 crisis & intake line)
- Provides support and advocacy for women, trans women, and gender minorities who have experienced abuse.
Online crisis chat
- (Available online from noon to 1:00 am in BC)
- : online text chat through the . (24 hour support for postsecondary students in BC)
Hate crime
If you are a victim or witness of a hate incident,
- : 1-855-462-5733 (toll free)
- A provincial resource that provides assistance and support to local police departments investigating hate crimes and hate incidents.
- Email: BC_HATE_CRIMES@rcmp-grc.gc.ca
- For more information on reporting hate crimes in BC, visit .
- Multilingual support is available.
Violence & abuse resources
- 1-800-563-0808 (call toll-free or text, available 24/7)
- Email: VictimLinkBC@bc211.ca
- Provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.
- People who are deaf, hard of hearing or experience difficulty with speech can use . Call 7-1-1 to use this free and confidential service.
- Multilingual service is available in up to 150 languages, including many Indigenous languages.
- Trained staff can connect you to a network of community, social, health, justice and government resources, including: Victim services, transition houses, counselling resources, information on the justice system, and safety planning resources.
- : 604-872-8212 (Available 24 hours)
- Offers free, confidential, phone-based crisis intervention, information, and referral.
- Provides referrals, support, and information to help connect victims and programs with appropriate services.
- For women and their children who require safe, temporary shelter and support while fleeing from domestic violence and abuse.
- Battered Women's Support Services: 1-855-687-1868 (24/7 crisis & intake line)
- Provides support and advocacy for women, trans women, and gender minorities who have experienced abuse.
- : 1-800-663-9122 (Available 24 hours)
- If you think a child or youth (under 19 years of age) is being abused or neglected, you have the legal duty to report your concern to a child welfare worker.
- : 1-866-437-1940 (toll free crisis line) or 604-437-1940
- For seniors and those who care for them to talk to a trained intake worker about abuse, mistreatment, or receive information and support on issues related to senior wellbeing.
- Phone lines operate on weekdays 8am to 8pm and weekends 10am to 5:30pm (excluding statutory holidays).
- Language interpretation is available Monday through Friday, 9am to 4pm.
- : 1-877-392-7583 (toll free, available 24 hours) or 604-255-6344 (available 24 hours)
- Provides confidential, immediate, emotional support, information, referrals, and hospital accompaniment.
- Offers information, resources, and current statistics about gender-based violence, sexual assault, and domestic violence in BC.
Provides contact information for service providers across BC that assist victims of crime and women and children impacted by violence.